Customer Service Form ⋆ Aruhana

If there’s a problem with your order, this is the place to report it.

You’ll need to fill in your data and state the nature of your request in the form fields below, so we can solve the problem.

If you received a faulty product or you are experiencing a problem with a product that you bought from us, we will ask you to upload a few images depicting the problem.

Your Full Name: (required)
Your name as it appears in the order email

Your Email: (required)
The email address you used for the order

Order Number: (required)
You find your order number in the order email

Reason: (required)
What is the nature of your request?

Name of the item(s) you wish to return: (required)
You can copy the name from the order email and paste it here

Why do you wish to make a return?: (required)
Please tell us why you want to return your purchase. Be aware that we do not offer returns on sale items.

Name of the item(s) with a problem: (required)
You can copy the name from the order email and paste it here

Describe the problem: (required)
Please describe in detail the problem you are having

Attach images of the problem:
Detail image showing the problem as clear as possible:

Attach a closeup shoving the problem
Full image of the product:

Attach an image showing the entire item

Tracking number:

Your tracking number was sent to your email

Comments:

Name of the item(s) affected by your request:
You can copy the name from the order email and paste it here
Describe the situation: (required)
Please descibe the issue you are experiencing

I confirm that the information given in this form is true, complete and accurate.

The contact information and forms for contacting Aruhana that you find on this websites or anywhere else, online or offline, is for customer contact only. Using the information for unsolicited selling, telemarketing, offering your services or spam, is prohibited by Danish law.