Frequently Asked Questions

For question about shipping, please have a look at the Shipping & Delivery page. We also have a page with information related to Returns & Refunds.

Can I buy a gift card?

At the time being, we do not offer gift cards at Aruhana.com

Do you sell frames?

We don’t carry frames in our store, just beautiful prints. We advise you to buy your frames locally.

How do I exchange a product?

To exchange a product, make a return using the Customer Service Form and place a new order on the item you want.

Do you charge a restocking fee on returns?

We only charge a restocking fee if you return 5 items or more.

I have another question

Ask us – We’ll do our best to answer ❤️

If your question is about your order, please use this form instead.


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